INFORMATION WE COLLECT
We collect information in several ways, including information you provide directly, information collected automatically when you use the Services, and information obtained from third-party sources.
Information you provide directly to us may include personal and business information such as your name, business name, company role, email address, telephone number, billing address, payment information, login credentials, communications with us, customer support requests, onboarding information, form submissions, survey responses, uploaded content, and any other information you voluntarily provide through the Services.
When you access or use the Services, we automatically collect certain technical and usage information. This may include your Internet Protocol (IP) address, browser type and version, device type, operating system, network information, unique device identifiers, referring website addresses, pages viewed, time spent on pages, click-stream data, access dates and times, error logs, and other diagnostic data. This information is collected through server logs, cookies, tracking pixels, web beacons, and other similar technologies.
We may also receive information from third-party sources including but not limited to payment processors, marketing platforms, analytics providers, advertising partners, communication providers, data enrichment services, and integrated third-party applications used in connection with the Services. We may combine this information with other data we collect about you.
HOW WE USE YOUR INFORMATION
We use the information we collect for a variety of business and commercial purposes, including but not limited to operating, maintaining, and providing the Services; creating and managing accounts; processing transactions and payments; verifying identity; providing customer support; responding to inquiries; delivering service updates; sending administrative notices; sending marketing and promotional communications; personalizing user experiences; conducting analytics and research; improving platform performance and functionality; monitoring and securing our systems; detecting, preventing, and addressing fraud, abuse, security incidents, and unauthorized activity; enforcing our terms and policies; and complying with applicable legal, regulatory, and contractual obligations.
We may also use your information for internal business purposes such as auditing, data analysis, quality assurance, system testing, and platform optimization. Where required by applicable law, we rely on your consent or another lawful basis to process your personal information.
DISCLOSURE OF INFORMATION
We do not sell your personal information as that term is commonly defined under applicable privacy laws. We may disclose your information to third-party service providers, contractors, and vendors who perform services on our behalf, such as hosting, cloud storage, infrastructure, payment processing, data analysis, marketing communications, customer support, and security operations. These third parties are authorized to use your information only as necessary to perform services for TNT and are contractually obligated to safeguard your information.
We may disclose your information to comply with applicable law, regulation, legal process, subpoena, court order, or governmental request. We may also disclose information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of TNT, our users, or others, to prevent fraud or security incidents, or to enforce our agreements and policies.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to applicable law and confidentiality protections.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect and store information about your interactions with the Services. Cookies are small data files stored on your device that help us recognize your browser, remember your preferences, analyze usage trends, operate the Services, and deliver relevant communications. We also use pixels, tags, scripts, and web beacons for similar purposes.
You may control the use of cookies through your browser settings. However, disabling cookies may limit the availability and functionality of certain features of the Services.
DATA SECURITY
We implement reasonable and appropriate administrative, technical, and physical security safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include access controls, encryption, monitoring, internal security policies, and employee training. Despite these efforts, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing the Services, complying with legal obligations, resolving disputes, enforcing agreements, and maintaining business records. Retention periods are determined based on the nature of the information, the purposes for which it is processed, and applicable legal requirements.
YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to access, correct, update, or delete your information; the right to request restrictions on processing; the right to object to certain processing activities; the right to data portability; and the right to withdraw consent where consent is required.
You may exercise these rights by contacting us using the contact information provided below. We may require you to verify your identity before fulfilling certain requests, and we may deny requests where permitted by law.
EMAIL, SMS, AND COMMUNICATIONS CONSENT
By providing your contact information, including your email address and mobile phone number, you consent to receive communications from us related to your account, services, platform activity, and promotional offerings. These communications may be delivered by email, SMS text message, telephone call, or other communication methods. Message and data rates may apply for text messages. You may opt out of promotional communications at any time by following the unsubscribe or opt-out instructions provided in the communication. Transactional and service messages may continue as necessary to operate your account.
THIRD-PARTY WEBSITES, PLATFORMS, AND INTEGRATIONS
The Services may contain links to third-party websites, services, software platforms, or integrations that are not owned or controlled by TNT. We are not responsible for the privacy practices, content, or data handling practices of such third parties. This Privacy Policy applies only to information collected by TNT, and we encourage you to review the privacy policies of any third-party services you access.
CHILDREN’S PRIVACY
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor without appropriate consent, we will take steps to delete such information in accordance with applicable law.
INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence, including the United States and Canada, where data protection laws may differ from those in your jurisdiction. By using the Services, you consent to the transfer, storage, and processing of your information in such countries in accordance with this Privacy Policy.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time at our sole discretion. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, our data practices, or your privacy rights, you may contact us at:
TNT Org Solutions
